At YORS.OFFICIAL, we want to ensure your order is delivered as quickly and efficiently as possible. Below are some details regarding our shipping policies:
Shipping Rates: We offer flat-rate shipping for all domestic orders within Greece, with rates starting at €1.50. We also offer free shipping for all domestic orders over €50. We offer flat-rate shipping for all orders to EU countries, with rates starting at €28.00. We also offer free shipping for all orders for EU countries over €150. We offer flat-rate shipping for all orders to Cyprus, with rates starting at €8.00. We also offer free shipping for all orders for Cyprus over €150. We offer flat-rate shipping for all orders to the Rest of the World (Albania, Andorra, Bosnia & Herzegovina, Canada, Faroe Islands, Gibraltar, Greenland, Guernsey, Iceland, Jersey, Kosovo, Liechtenstein, Macedonia, Mexico, Moldova, Montenegro, Norway, San Marino, Serbia, Switzerland, Turkey, United Kingdom, and United States), with rates starting at €36.00. We also offer free shipping for all orders to the Rest of the World over €250.
International shipping rates vary based on the destination and weight of the package
Shipping Methods: We offer standard shipping for all domestic and international orders, with delivery times ranging from 2-4 business days within Greece, and up to 10 business days for international orders.
Tracking and Insurance: All orders are shipped with tracking and insurance to ensure your package arrives safely and securely. You will receive an email with your tracking information once your order has been sent.
Shipping Restrictions: We currently do not ship to the following countries: RUSSIA, CHINA, INDIA, Middle East, Africa, Israel, and Asian countries. Additionally, we cannot ship any items containing precious or semi-precious stones to countries where it is prohibited by law.
Customs and Import Duties: For international orders, customs and import duties may apply depending on the destination country. These fees are the responsibility of the customer and are not included in the price of the product.
Returns and Exchanges: If for any reason you are not satisfied with your purchase, we offer a 14-day return and exchange policy. Customers are responsible for the cost of return shipping unless the item arrived damaged or was the wrong item.
Shipping Delays: While we do our best to ensure that your order is delivered to you as quickly as possible, there may be unforeseen delays due to factors outside of our control, such as inclement weather or customs delays. We will do our best to keep you informed of any potential delays and to ensure that your order is delivered to you as soon as possible.
Customer Support: If you have any questions or concerns about your shipment, please contact our customer support team at firstname.lastname@example.org or at our Instagram Official Page: @yors.official
We are here to help and will do our best to ensure that your order is delivered to you as smoothly as possible.